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Legal & Policies

Refund Policy

Clear refund principles for programs, workshops, consultations, collaborations and service bookings.

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Corporate policies

Professional operating standards.

These policies are written to keep Scienwave transparent, fair and safer for students, parents, applicants, professionals, schools, colleges, collaborators and organizations.

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Last updated: June 2026

Applies toWebsite inquiries, programs, careers, collaborations, certificates and support services.
Operating modelVirtual-first services from Bengaluru, Karnataka, India.
Official support emailoffice@scienwavetechnologies.in

Refund Request Method

All refund requests must be submitted through the official support channel at office@scienwavetechnologies.in with name, phone number, registered email, payment reference, program/service name and reason for refund.

General Principle

Refund eligibility depends on the nature of the service, stage of delivery, access already provided, resources allocated, trainer/session scheduling, third-party costs and written confirmation terms. Scienwave reviews refund requests case by case.

Eligible Cases

  • Duplicate payment received for the same service and verified by Scienwave.
  • Program or session cancelled by Scienwave without providing an alternate schedule, credit or replacement.
  • Payment received but service not started and refund request submitted before resource allocation, onboarding, access sharing or scheduled session confirmation.

Non-Refundable Cases

Completed services, attended sessions, delivered consultations, shared digital resources, issued certificates, completed proposals, completed design/development/research work, consumed seat bookings, missed sessions, no-shows, policy violations, false information, misconduct or withdrawal after program commencement may be non-refundable.

Workshops, Internships and Training Programs

Once batch allocation, onboarding, curriculum access, trainer allocation, project access or live session participation begins, refund eligibility may reduce or become unavailable depending on actual delivery stage.

Technology, Research, Patent and Publication Support

Fees paid for consultations, documentation review, drafting support, technical work, research guidance, publication/patent support or service execution are generally linked to time and effort. Refunds are not guaranteed after work has started or deliverables have been shared.

Third-Party Charges

Payment gateway charges, bank fees, taxes, platform fees, domain/hosting/software/API costs or third-party expenses may be deducted or non-refundable where applicable.

Processing Timeline

Approved refunds are generally processed within 7–15 business days after verification, subject to bank/payment gateway timelines.

Contact: For policy-related questions, requests or grievances, email office@scienwavetechnologies.in. Scienwave aims to respond within 2–5 business days where practical.

This page is a practical website policy document and not a substitute for independent legal advice. Scienwave may update these policies as operations, laws, services or risk requirements evolve.